FAQ

When do orders need to be in by?

All orders need to be placed by Sunday 10pm for the following week.

Do I have to be a F45 member to join?

Not at all! We have designed this for everyone and anyone.

What if I don't eat certain foods?

We cater to most dietary requirements; Fish Free, Vegan, Extra Protein (LUMI Plus) and many more. Head over to our homepage and see what we offer.

What are the pickup and delivery times?

All deliveries are delivered to your home each Sunday between 8am and 8pm. If a Auckland public holiday does not fall on a Sunday, we will deliver meals as per normal. If a public holiday happens to fall on a Sunday, delivery will be moved to Monday. Pick up Monday between 8:00am and 3:00pm.

How to heat the meals

For microwaves, place the meal in the middle of the microwave. Both, the meal tray and film are microwave safe. Pierce the heat-proof film. Heat for approximately 3 minutes. Continue to heat and check on it in 2-minute intervals until the desired temperature is achieved. For ovens please reheat the oven to 180C degrees and place the meal in the centre of the oven. Pierce the heat-proof film.

Do you ship outside of Auckland?

We are now able to ship to Tauranga and Mt Maunganui

How much for gym delivery?

We no longer deliver to studios, we deliver straight to your door each Sunday and Monday (depending out your area) between 9am and 9pm.

Can I order snacks?

Yes you sure can! Just search up Protein Bliss Balls on our website!

Where can I find your menu?

The menu can be found under the MENU tab.

Where can I find the nutritional information?

All nutritional information will be displayed on your meal with a sticker. LUMI meals are all around 350 - 400 kcal per meal and LUMI Plus are all around 450-500 kcal per meal. LUMI Plus are labeled with a blue sticker.